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Social Media Customer Care- Your Guide [Infographic]Posted 4th of March 2017 by Keri Jaehnig
About the Author Keri Jaehnig
I am the Founder and CEO of Idea Girl Media, an international Social Media Marketing Agency that works with business brands & public figures. We design customized marketing campaigns, online asset strategies and do social media speaking & training. In 2021 I was named a Top 100 Marketing & Advertising Leader - a global honor. My work earned back-to-back top social media marketing campaign awards for state tourism and I am humbled to be a Small Business Influencer. I've also received commendation for Outstanding Attainment in Social Media from the Senate of the State of Ohio. You may have seen my professional insight featured at Social Media Today, Forbes, Business Insider and other top marketing blogs. Non-fat lattes, travel & quick wit make me smile, and I am always enthused to meet new people! Want to know how I got the nickname, Idea Girl?