The announcement of Timeline for Facebook Pages has left many small business Facebook page owners a little daunted. I've put together a video with some colleagues where we talk about the changes, how to take advantage of them and we also critique some Facebook Timeline Pages.
As a small business owner, Facebook's new Timeline for Brand Pages may have your head spinning.
As a non-profit director or stakeholder, you might even be hesitant to publish your timeline just yet.
After all, Facebook moved the cheese on February 29, 2012 and new features and hidden treasures are found on our Pages each day!
But never fear...
Crowdsourcing Your Curiosities
Social Media allows us to reach out to groups of trusted friends when we have questions on a topic. So, I took the opportunity to reach out to some Facebook fans and let them ask me some questions.
I was curious about a new online meeting tool - Meetingburner - So it was a chance for me to ask some questions and test a tool.
In the video below we cover:
- Basics of the new Admin Panel on Facebook Pages.
- Dimensions of the Timeline Cover Image.
- Customizing Tab & App Images.
- Using Facebook as your business brand.
- Critiques of Facebook Pages & Timeline Appearances.
- And more.
Commonly Asked Questions About Timeline For Facebook Pages
Note: The sound is a bit shaky at first, but improves a few minutes in.
The video should serve as a session on basics for those that are up for exploring over a cup of coffee. It is an intimate setting with a small group, so certainly friendly. Also some great examples of Facebook Pages using varied applications customized to their organization.
My thoughts on Meetingburner will follow in a future blog post - I'm still learning the bells and whistles. ;)
Are there questions about Facebook's Timeline for Business Pages that were not addressed in the video above?
What tips can you offer others?
Please share in the comment box below!
Still looking for more support?
You might consider my social media mentoring program where I answer your questions personally, support you in optimizing social media for your business, where you can network with others like yourself for social networking.
Image Credit: From Facebook's fMC conference on February 29, 2012
31 Replies
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Great work clearing up some of the trickier points of the new Timeline layout Keri. We have similarly had a lot of questions from our users about how the various elements of Timeline for Pages work. We whipped up an graphic, available at Wishpond, that your readers might also find useful.
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Duncan, Thank you for visiting and sharing your thoughts. Lots of questions surrounding the Facebook Timeline for sure! 🙂 I’ve taken a look at Wishpond’s infographic, and it may be something I’ll share in the future. Hope all goes well with your merchant programs! Thanks for your comment, ~Keri
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This is a very useful article. Many people complain about timeline, they should read this
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Yasmin, Thank you for reading — and for your compliment. Facebook is always changing. Some are thrilled about Timeline, others really dislike it. Sort of makes me wonder what they’ll be up to next. 🙂 Please feel free to refer others to this article – It would make me very happy! Thank you for your comment, ~Keri
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Keri, thank you for helping me start to get to grips with Facebook! I really don’t know why I am not enjoying the FB experience! I love Twitter, Pinterest, even Google+ and now Stumbled Upon is grabbing my attention, but FB has always been a flat spot for me! I am constantly looking at ways to make my new site more engaging for expecting mums and I am worried it may be too clinical! What are your thoughts and how can I embrace FB more to work with my brand? Any advice would be very much appreciated – thank you!
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Zoe, Facebook – Love it or hate it. Surprisingly enough, there are tons of people on the big blue. And, I’m hearing more and more people not excited. Twitter, Google+, Pinterest, and StumbleUpon all have their value, their worth. StumbleUpon seems more like a traffic driver to me, though. Like basil makes the marinara really yummy. 🙂 I’ve done a preview of your site, and it is appealing at a glance. If you’re positioning your blog as your headquarters and your social networks as your outposts, then you are using a good strategy. Suggestions I’d make to anyone: * Encourage guest bloggers – Your clients and their success/satisfaction stories are perfect. * Encourage a community board on Pinterest – Where your customers can post their pictures to show off your product. * Twitter – Be sure you’re sharing others’ info more than your own. My suggestion on making your site what your clients want: Take a survey….ask them what THEY want. 🙂 On that same survey, ask which social networks they are spending time on. Then, arrange your social outposts accordingly. Hope that helps, Zoe. Thanks for visiting, reading, and for being open to new insight, ~Keri
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This is great information. I actually like the new timeline format. I have learned so much.Thanks!
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David, Glad you are liking the new Timeline. It does have several benefits. Though there area few quirks I am pondering how to fix. Please feel free to ask any questions in the future. Thank you for commenting, ~Keri
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These video is informative..Now I know why Facebook always changing..Your one of the best social media source thanks for posting.
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Nicole, You’re very kind – Thank you for reading, and for sharing your thoughts. Facebook is always changing, as you say. I think it’s part of their strategy. 🙂 ~Keri
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Hi, I don’t know if it’s possible but I try asking it anyway. I have an unpublished diary for my personal profile, can you please explain how, if it’s possible, to revert back to the original format before it is published? Thanks (it’s a personal profile so there is no admin panel button)
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Luca, You should be able to see your old version at any time until the conversion makes it automatic. However, at this time, all personal profiles should be converted over to Timeline. That in mind, it seems logical that Facebook has kept your unpublished diary in the kinetic form of Timeline, as they converted over. This sounds like something you might contact Facebook about – via the Help Menu – Though I believe they will tell you it is past the deadline. Please keep me posted as I’m interested in your progress. Thanks for your question and comment, ~Keri
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I am able to explore my self at Facebook timeline more interesting… Thanks for sharing this video…
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Kyla, Glad you have found this post, and the video, helpful in exploring Timeline! I do have other videos available on YouTube and am updated them all the time. Thanks for your comment, ~Keri
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A kind of changes at Facebook page is very cool and interesting, I love it and I heard something new comes from it… For sure this will bring a huge excitement to all of us…
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Miriam, This change over to Timeline has been exciting and interesting – That’s for sure! There are several benefits to Page Admins, and to fans. Though I think there are some adjustments to make in bringing the Timeline to a level of efficiency. Glad you are liking the Facebook Timeline! Please let me know if you have questions in the future. Thanks for your comment, ~Keri
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Fun video and so informative! I’ve had my own fun with timeline, making 10+ short ‘How to’ videos. Glad we are all getting more comfortable with Timeline. I am happy to have converted right away and now that I have learned so much, I can comfortably teach it to my clients. Thanks, Keri!
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Dorien, Most social media professionals that were using Timeline since the roll-out for personal profiles probably had an easy time becoming familiar with the nuances of Timeline for Business Pages. Glad you have had time to work on videos and training! Thank you for your comment, ~Keri
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this so nice and I like ti. thanks that you sheared this. great job.
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Nicole, It is my pleasure to share details on Facebook’s new Timeline for brand pages. If you have questions, please feel free to post them at any time. Thank you for your compliments and for sharing your thoughts, ~Keri
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This is great information. I actually like the new timeline format and am beginning to see some measurable success with my social media/facebook initiative.
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Kirk, Terrific to hear you are enjoying, and having success with the Facebook Timeline for Business Pages. Please keep me posted on progress. Thank you for visiting and for sharing your thoughts, ~Keri
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Thanks for putting up these videos – I was really getting confused with the Facebook changes. Now, I’ll give it a go and see if I can figure it out on my own – if not, I might come back with some questions.
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Larry, The new Timeline for Business Pages was quite confusing for many right at the beginning. Feel free to watch this and any of the other videos on my site as often as you like. Even press pause and take it at your own pace! 🙂 Thank you for visiting, and for your comment, ~Keri
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Two of my created Facebook pages are unpublished – because there is no EDIT PAGE button to click to on the right side of these pages.How do I correct this ?
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Tommy, Great question! Facebook moved that “Edit Page” button on the Timeline. But if you are unpublished, you should be able to make your way back to the original view of your page and click those same word links to edit. In the new Timeline format, the Admin Panel should roll out for you like an accordion at the top of the page. By clicking the “Manage” Button, you’ll see the “Edit Page” the very first choice in the drop down menu when you click “manage.” Click “Edit Page” and you will be led to the very same screen you saw before. The video above does go through this and many of the related questions you may have. You’ll also find more Facebook Timeline info at https://idea-backup.purpleplanet.website/2012/03/facebook-timeline-publishing-your-brand-page/ where the Admin Panel is also covered via video. Hope that helps, Tommy… ~Keri
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Thanks Keri for sharing this video. You really are one of the best Facebook knowledge sources out there. 🙂
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Mattias, So excited to see your smile – Thanks for stopping by and commenting! As a social media professional, your feedback is quite important to me. Thank you very much for such favorable acknowledgement regarding my Facebook knowledge!! Now, I need to go read your blog… 😀 ~Keri
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