Extending Your Customer’s Experience Through Social Media

Posted 1st of December 2010 by Keri Jaehnig

Men on a bridge possibly immigrating to a new culture this moving and building community in a new culture can be equated with social media

I have a degree in Business and training in Non-profit Development, which gives me some fantastic insights into the building of community and the extending your customer’s experience. This can all be easily translated to your social media marketing activities…

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You Should Report Facebook Profiles Advertising Illegal Activities

Posted 1st of December 2010 by Keri Jaehnig

Sad boy potentially the victim of abuse, report Facebook profiles if you're in doubt

Personal privacy, profile settings, and online etiquette have been large topics since Facebook made adjustments earlier in 2010. But what do you do if you notice a profile that appears to be marketing illegal services? Read about when this  happened to me as a Facebook community manager and the action I took…

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