Ignoring peak sales periods can have significant consequences for any business. This article highlights the importance of capitalizing on these crucial times to avoid falling short of customer expectations, aiding competitors, and missing sales goals…
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The basic fundamentals of CRM are all about the process of maintaining relationships with customers. Advantages of implementing a customer relationship management system are automation, customization and data analysis, among others…
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What makes a great customer experience? If you’re here, you may know some basic principles, but need help optimizing tactics. We’ve detailed seven top tips to improve customer experience and exceed expectations to gain loyalty for the long-term…
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