The basic fundamentals of CRM are all about the process of maintaining relationships with customers. Advantages of implementing a customer relationship management system are automation, customization and data analysis, among others…
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What do small business owners need right now? Before they start their business? Startups always have a list of business needs to fuel their small business ideas. Here is your essential checklist for a successful grand opening day…
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What makes a great customer experience? If you’re here, you may know some basic principles, but need help optimizing tactics. We’ve detailed seven top tips to improve customer experience and exceed expectations to gain loyalty for the long-term…
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